Privacy policy and legal information

Updated 11 November 2026

This page explains who runs this website, what personal data we process when you send us an inquiry, why we do it, how long we keep it and what your rights are.

Website operator and data controller

Daniel Kostřica, sole trader (ThePiksel)
Company ID (IČO): 19521448
Registered office: Havlíčkova 87, 747 91 Štítina, Czech Republic
Entered in the Trade Register, Trade Licensing Office: Magistrát města Opavy
Email: info@thepiksel.com, phone: +420 605 390 111

We are not required to appoint a Data Protection Officer. For any questions, please write to the email above.

What data we process

From the inquiry form: first and last name, company name (optional), email or phone number, how you would like us to contact you, and the website language. If you write to us or call us directly, we process the data you share in that communication.

Why, and on what legal basis

  • Replying to your inquiry and preparing an offer. Steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR).
  • Protecting the website from spam and abuse. The form briefly keeps a hash of your IP address to limit bulk submissions. This is our legitimate interest (Art. 6(1)(f) GDPR).

We do not use your data for marketing, do not sell it and do not share it with anyone for advertising. There is no automated decision-making or profiling.

How long we keep data

  • If no cooperation follows, we delete the inquiry no later than 12 months after our last communication.
  • If we start working together, we keep the data for the duration of the contract and as long as the law requires (e.g. accounting and tax rules).
  • The IP address hash used for spam protection is deleted after 1 hour.

Who has access to the data

We process the data ourselves. Our suppliers who run the website and email have technical access: WEDOS Internet, a.s. (web hosting and delivery of form emails) and our mailbox provider. If you allow visit measurement, Google Ireland Limited also processes visit data (see Cookies below).

Visiting the website

On every visit, our hosting provider’s server automatically records technical data (IP address, time, requested page and browser type). This keeps the website running and secure, which is our legitimate interest (Art. 6(1)(f) GDPR). The hosting provider keeps these logs for a limited time and we do not use them to identify visitors.

Cookies and external services

Necessary data in your browser. The website stores your chosen language, light or dark mode, your cookie choice and a short-lived technical flag for page transitions (localStorage, sessionStorage). These are needed for features you request, so no consent is required.

Visit measurement (Google Analytics 4). Only if you click “Allow” in the banner, Google Analytics by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is loaded. It stores the cookies _ga and _ga_* (valid for up to 2 years) and helps us learn how many people visit the site, where they came from, which pages they read, which device they use and how many send an inquiry. We only see aggregated data and do not use it for advertising or link it to your inquiry. The legal basis is your consent (Art. 6(1)(a) GDPR and Section 89(3) of the Czech Electronic Communications Act). We keep Google Analytics data for 14 months. Google may also process data in the USA; the transfer is based on the adequacy decision (EU-U.S. Data Privacy Framework) under which Google is certified.

Withdrawing consent. You can withdraw your consent at any time via “Cookie settings” in the footer and clicking “Decline”. The website then deletes the Google Analytics cookies. If you choose nothing, we measure nothing. We remember your choice for 6 months and then ask again.

Fonts and scripts are loaded from our own server. Links to Google Maps (reviews), Calendly (online meeting) and social networks take you to those services, where their own policies apply.

Reviews

The rating shown on this website comes from the public The Piksel profile on Google. Google does not verify the reviews and neither do we verify whether their authors actually used our services. We do not edit or select the reviews.

Your rights

You have the right to access, rectify and erase your data, to restrict processing, to data portability and to object to processing based on legitimate interest. Just write to info@thepiksel.com. We will reply without undue delay, within one month at the latest.

You can lodge a complaint with the Czech Office for Personal Data Protection, Pplk. Sochora 27, 170 00 Prague 7.

Consumer disputes and supervision

This website is for presentation and inquiries, nothing is sold online here. If you are a consumer and a dispute arises from a contract between us, you can use out-of-court resolution at the Czech Trade Inspection Authority. Trade licensing is supervised by Magistrát města Opavy.

Copyright

Texts, graphics and photographs on this website are protected by copyright. Client logos and work samples belong to their owners and are shown as references.